Privacy Policy


When you buy something from our online store, as part of the buying and selling process, we collect the personal information that you give us, e.g. your name, address and email address.
When you browse our online store, we also automatically get your computer's IP address (IP address) to provide us with information that helps us learn about your browser and operating system.
Email Marketing (if applicable): With your permission, we may send emails about our online store, new products and other updates.


How do you get my consent?

When you give us personal information to complete a transaction, verify your credit card, place an order, arrange a delivery or return a purchase, it means that you agree that we collect it and use it for the specific reason only. Asks for your personal information for other reasons, such as marketing, we will either ask you directly for your express consent or give you an opportunity to say no.

How do I withdraw my consent?

If you change your mind after consent, you can withdraw your consent at any time so that we can contact you, for further collection, use or disclosure of your information, by contacting us at


By subscribing to text messages, you agree to receive recurring automated marketing messages on the specified phone number. Answer STOP to end the subscription. HELP for help. MSG and data rates can be applied. For more information, see Privacy Policy and ToS.


We may disclose your personal information if we are required by law to do so or if you violate our terms of use.


Our store is hosted by Shopify Inc. They provide us with the electronic e-commerce platform that allows us to sell our products and services to you. Your data is stored via Shopify's data storage, databases and the general Shopify application. They store your data on a secure server behind a firewall.

If you choose a direct payment port to complete your purchase, Shopify stores your credit card information. It is encrypted via the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is only stored for as long as is necessary to complete your purchase transaction. When done, your purchase transaction information will be deleted. All direct debit ports follow the standards set by PCI-DSS and managed by the PCI Security Standards Council, which is a joint effort for brands such as Visa, MasterCard, American Express and Discover.
PCI-DSS requirements help ensure secure management of credit card information from our online store and its service providers.
For more insight, you may also want to read Shopify's Terms of Use ( or Privacy Policy (


In general, third party providers used by us will only collect, use and disclose your information to the extent necessary for them to perform the services they provide to us.
Some third-party providers, such as payment gateways and other payment transaction processes, have their own privacy policies regarding the information we must provide them for your purchase-related transactions.
For these providers, we recommend that you read their privacy policy so that you can understand how your personal information will be handled by these providers. Remember that some providers may be located in or have facilities that have a different jurisdiction than neither you nor us. So if you choose to proceed with a transaction involving services from a third party provider, your information may be subject to the laws of the jurisdiction or jurisdictions in which the service provider or its facilities are located.
As an example, if you are located in Sweden and your transaction is processed by a payment gateway located in the United States, your personal information used to complete the transaction may be subject to disclosure under United States law, including the Patriot Act.
When you leave our store's website or are redirected to a third party website or application, you are no longer governed by this privacy policy or our website's terms of use.


When you click on links in our store, they can lead you away from our website. We are not responsible for the privacy practices of other websites and encourage you to read their privacy policies.


To protect your personal information, we take reasonable precautions and follow industry best practices to ensure that it is not lost, misused, accessed, disclosed, altered or destroyed.
If you provide your credit card information, the information is encrypted using Secure Socket Layer (SSL) technology and stored with AES-256 encryption. Although no method of transmission via the Internet or electronic storage is 100% secure, we comply with all PCI-DSS requirements and implement additional generally accepted industry standards.


Here is a list of cookies we use. We have listed them here so you can choose whether you want to opt out of cookies or not.
_session_id, unique token, session, Allows Shopify to store information about your session (reference, landing page, etc.).

_shopify_visit, no data is stored, remains for 30 minutes from the last visit, used by our website provider's internal statistics
tracker to record the number of visits _shopify_uniq, no information is kept, expires at midnight (relative to the visitor) the next day, counts the number of visits to a store by a single customer.
shopping cart, unique token, lasting for 2 weeks, Stores information about the contents of your shopping cart.
_secure_session_id, unique token, session
storefront_digest, unique token, indefinite, If the store has a password, this is used to determine if the current visitor has access.


We reserve the right to change this Privacy Policy at any time, so please review it frequently. Changes and clarifications will take effect immediately after they are published on the website. If we make significant changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it and under what circumstances, if any, we use and / or reveals it.
If our store is acquired or merged with another company, your information can be transferred to the new owners so that we can continue to sell products to you.


If you want to: correct, change, have access to or delete all personal information we have about you, register a complaint or simply want more information contact us at


By subscribing to Nalo Healing text notifications, you agree to receive automated marketing text messages from us about our products and services at the phone number you provided when you subscribed, and that the messages may be sent via automatic telephone dialing system or other technology. Message frequency is recurring. Consent is not a condition of purchase. Message and data rates may apply. Reply STOP, END, CANCEL, UNSUBSCRIBE or QUIT to opt-out and HELP for customer support. You may receive an additional text message confirming your decision to opt-out.  You understand and agree that attempting to opt-out by any means other than texting the opt-out commands above is not a reasonable means of opting out.